FAQ
Q:How to choose the correct Bracelet SIZE
A:
Fixed-length bracelet:
When selecting the size for this bracelet, please make sure to choose a bracelet size that is your wrist measurement +2cm(0.8").
Adjustable bracelet:
Fits wrist sizes from 14–22cm (5.5"–8.7"). For sizes outside this range, please contact us for a custom order.
Stretch bead bracelet:
When selecting the size for this bracelet, please make sure to choose a bracelet size that is your wrist measurement +2cm(0.8").
Q:How to care for bracelets and what to pay attention towhen wearing them on a daily basis
A:
Braided Rope Bracelet Care:
No special care is needed. If it gets a little dirty over time, just wash it gently with mild soap and water, then let it air dry. To prolong its life, avoid contact with seawater or other harsh liquids.
Stretch Beaded Bracelet Care:
To keep your bracelet in great condition, avoid overstretching it or exposing it to sharp objects. Take it off before showering, swimming, or sleeping. Store it in a dry place away from direct sunlight to extend its life.
Q:About Gift Boxes and Packaging
A: Each order is carefully packaged in a premium jewelry gift box— free of charge.
Q:How to Wear a Bracelet?
A:
Fixed-length bracelet:
Designed with a refined twist-lock clasp. Twist the clasp the opposite way to open, Insert the other end of the bracelet into the loop, then twist to tighten. Fastening it by yourself may be slightly inconvenient. So we recommend asking someone to help.
Adjustable bracelet:
Designed with a sliding knot for easy adjustment. If it doesn’t fit over your hand directly, fully open the clasp, place the bracelet around your wrist, and then reinsert the clasp to secure.
Q:About Returns and Exchanges
A:
Non-custom items: We gladly accept returns within 14 days of delivery. Please note that return shipping costs are the buyer’s responsibility.
Custom-sized items: Because these pieces are made especially for you, they are considered final sale and cannot be returned or exchanged.
Q:That avarage shipping time?
A:
Avarege standart shipping time is 3-7 business days but for some reason, this period may be extended.
Shipments are subject to customs controls. Sometimes the customs clearance time may be longer. It's all about customs.